At AnglePro , we are committed to delivering high-quality electronic products designed to enhance your lifestyle. We take every step to ensure your satisfaction. However, if you receive a defective or incorrect product, our Return & Replacement Policy makes it simple and hassle-free to resolve.
1 . Eligibility for Returns & Replacements
You may return the product for cash refund or exchange within 14 days from the date of purchase provided the product is returned in its original condition, including all accessories, packaging, and tags. Products must not be damaged, altered, or missing any parts. Returns will not be accepted if the item shows signs of use beyond inspection, is missing components, or is not in original retail condition. Refunds will be processed to the original payment method once the returned product is received and inspected. Exchange requests will be processed subject to availability. After the 14-day window, no returns or exchanges will be accepted.
2. Conditions for Replacement
A product is eligible for replacement under the following circumstances:
- The product received is damaged or defective .
- The item received is different from the one ordered.
- Essential accessories or components are missing from the package.
If your product meets any of the above conditions, please contact our support team within 48 hours of delivery.
3. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned once opened:
- Earbuds and other personal audio products.
- Products damaged due to misuse, physical damage, or unauthorized repair.
- Items purchased during sale or promotional offers unless they are defective.
4. Return & Replacement Process
- . Contact our support team at support@anglepro.com with your order ID and product details.
- . Share relevant images or videos highlighting the issue.
- . Once verified, our team will arrange a pickup or courier return .
- . Upon receiving the returned product, a replacement will be shipped, or a refund will be processed as per your request.
5 . Refund Timeline
Refunds (if applicable) will be processed within 7 –14 working days after we receive and inspect the returned product. The amount will be credited to your original payment method.
6 . Need Assistance?
Our customer care team is always here to help!
📧 Email: support@theanglepro.com
🌐 Website: www.theanglepro.com