Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at manager@anglepro.in. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at manager@anglepro.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at manager@anglepro.in.
Returns + Exchanges
At AnglePro, your satisfaction is our priority. We take pride in the quality of our products and want you to love your purchase. If for any reason you’re not completely satisfied, we’re here to help.
Return Policy
, and providing accurate information including their name, contact details, product model, batch number, date and place of purchase, and valid proof of purchase. Only products that are properly registered through the official website will be eligible for warranty support. This warranty applies solely to manufacturing or functional defects and becomes void if the product exhibits any form of user-induced or physical damage, including but not limited to cracks, dents, burns, liquid intrusion, deformation, breakage, or impact damage caused by mishandling, accidents, or negligence. If a verified defect is identified during the warranty period and the product passes inspection, the customer will be eligible for a pro-rated replacement, whereby a new product will be provided upon payment of a portion of the original purchase price based on the duration of prior use. The defective product must be returned before a replacement is issued, and no refunds, reimbursements, or credits will be provided. This warranty does not cover damage resulting from misuse, electrical faults, improper installation, unauthorized modifications or repairs, or tampering with product identifiers such as batch numbers or labels. After the expiration of the two-year warranty period, no complimentary replacement or warranty service will be available. All warranty claims must be supported by the original purchase invoice and verified registration details and will be handled in accordance with The Angle Pro’s standard warranty procedures to ensure a fair, transparent, and timely resolution.
Exchange Policy
How to Return or Exchange
- Contact our support team at support@theanglepro.com with your order details and reason for return/exchange.
- Our team will guide you through the process and share the return shipping details.
- Once we receive your item, we’ll process your refund or replacement promptly.
Return Shipping
- If the return is due to a defective or damaged item, shipping costs will be covered by AnglePro.
- For other returns, customers are responsible for return shipping charges.
Non-Returnable Items
For hygiene and safety reasons, used earbuds or opened packaging cannot be returned or exchanged unless they are found to be defective. Return & Replacement PolicyAt AnglePro , we are committed to delivering high-quality electronic products designed to enhance your lifestyle. We take every step to ensure your satisfaction. However, if you receive a defective or incorrect product, our Return & Replacement Policy makes it simple and hassle-free to resolve.1 . Eligibility for Returns & ReplacementsYou may return the product for cash refund or exchange within 14 days from the date of purchase provided the product is returned in its original condition, including all accessories, packaging, and tags. Products must not be damaged, altered, or missing any parts. Returns will not be accepted if the item shows signs of use beyond inspection, is missing components, or is not in original retail condition. Refunds will be processed to the original payment method once the returned product is received and inspected. Exchange requests will be processed subject to availability. After the 14-day window, no returns or exchanges will be accepted. 2. Conditions for Replacement A product is eligible for replacement under the following circumstances:
- The product received is damaged or defective .
- The item received is different from the one ordered.
- Essential accessories or components are missing from the package.
- Earbuds and other personal audio products.
- Products damaged due to misuse, physical damage, or unauthorized repair.
- Items purchased during sale or promotional offers unless they are defective.
- Contact our support team at support@anglepro.com with your order ID and product details.
- Share relevant images or videos highlighting the issue.
- Once verified, our team will arrange a pickup or courier return .
- Upon receiving the returned product, a replacement will be shipped, or a refund will be processed as per your request.